Thank you for visiting the customer support site for the DRAGEN Baseboard Management Controller (BMC) vulnerability corrections.
Illumina identified changes that you should apply on the following DRAGEN systems to mitigate two distinct vulnerabilities:
* For in vitro diagnostics use.
Illumina requires that the actions described in the following sections are performed on all impacted systems, regardless of whether the instruments are connected to an external internet or local network.
The instructions must be applied directly to the DRAGEN server, not to the sequencing instruments to which they are associated. Failure to follow these instructions could leave your system exposed to the vulnerability.
A MyIllumina account is required to download the files listed on this page. You might be prompted to log in to your MyIllumina account and provide an instrument serial number OR a customer number when selecting a file from the list.
For MyIllumina login support, contact Customer Care.
To be applied to any DRAGEN server received before September 1, 2024.
To be applied to any DRAGEN server received before January 1, 2025.
Note:
Refer to the following instructions for how to apply the bmc-fix-2.0.0.run script to your DRAGEN server. For the bmc-fix-2.0.0.run script to succeed, the BMC must be accessible from the DRAGEN operating system via SSH.